Evelyn Siler
Customer Success Manager
Evelyn is from a rural town near Westerly, RI, and holds a Bachelor of Science in Cell and Molecular Biology from the University of Rhode Island. With a background in laboratory research and published work, she brings a detail-oriented and compassionate approach to her role as Customer Success Manager at Medicare Joe®. During graduate school, Evelyn helped care for her grandparents, an experience that inspired her passion for supporting seniors today
She finds fulfillment in guiding clients through their Medicare questions and ensuring they feel confident and cared for every step of the way. Outside of work, Evelyn enjoys beach walks, family movie nights, and spending time with her partner, son, and their cat, Bear.
Excellent care. Mark had gone over everything, help with picking out a plan that suits me. Helped fill out all the paperwork so I didn't need to do anything. I have recommended him and the company to a few people.
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Lori S.
9/17/2026
Christian made this process easy to understand and implement. Thank you so much Christian and Medicare Joe for clear and easy to understand educational videos!
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Donna D.
9/11/2026
I had the Most wonderful experience with Medicare Joe! Specifically it was Jeffrey Alves, who gave me the time, the attention, The explanations and the unlimited patience to walk me through making the best possible choices for me. I was not a cookie cutter client! His personal attention To me specifically and what the best options would be the right ones for me personally was amazing. He followed through with me several times, made going through the process so very easy and was always just a phone call away. I could not recommend this company and Jeff more. So if you’re looking for assistance with the seemingly Unlimited choices and navigating a system that can often times be frustrating and full of unknown, this is the place to go! Thank you, Medicare Joe!
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Lisa J.
9/11/2026
Medicare Joe assisted Getting me started with medicare that was needed/required. It eased the burden of me trying to figure things out and making a guess on what I should and should not do. When I had questions, I got immediate response. I have referred him to people who is approaching the mandatory Medicare submission age.
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Michael B.
9/10/2026
Jeffrey was very professional and thorough. He explained what I needed and sent me links to forms needed to be completed.
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David G.
9/10/2026
My Agent has been Extremely Knowledgeable,Helpful, Friendly, Communicative, Comforting & Available at all times.His follow-up and alerts have been Awesome!I have been very happy throughout the Process.
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Michael H.
9/10/2026
My agent with Medicare Joe explained everything to me and walked me through the process of getting signed up with Medicare on time. He was always available to answer questions and to help me make choices I felt comfortable with. I’m so thankful I had someone to help me find my way through the whole process at this time in my life.
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R L.
9/10/2026
Lisa V.
9/10/2026
Medicare Joe has a fabulous team. They kept me on track each and every step of the way to get my Medicare complete. I am so happy I had them to help me.
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Sharilyn C.
9/09/2026
Answers and advice was professional and delivered with expertise and kindness. Sometimes choices/scenarios had to be qualified and explained to me more than once, which as I said was done with a positive and professional responses.Highly recommend this company!
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Gabrielle S.
9/09/2026
Austin was quick and efficient while signing up for Medicare for the first time. It went smoothly and was seamless. I was appreciative. Additionally, when I later had questions he was really quick to answer, so I knew I had made the right choice going with Medicare Joe.
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Kathy C.
9/09/2026
Medicare Joe was very professional in helping and guiding me through the process of selecting the best and most affordable Medicare plan for my needs. They were always responsive when I had questions and followed up with me along the way of applying for Medicare. I would highly recommend using this agency.
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Kathleen A.
9/09/2026
Austin took care of the Medicare transition seamlessly! Thank you for being there to assist! It’s an ocean of information to take in. Your help was appreciated very much !
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Belinda W.
9/08/2026
Devon at Medicare Joe was great! My situation is a bit unique in that at 65, I still have 3 dependent children who are in need of staying on my health insurance plan. He helped me with the insurance and outs of maintaining that plan and deciding if getting medicare for me at this time made sense. While medicare seems simple at the outset . . . the deeper I dove it became more complicated. Devon's knowledge was so helpful!I feel confident that I ended up in the right place! Thanks!!!
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Christy G.
9/08/2026
I learned a lot through the Medicare Joe program. it's a lot to take in. I worked with Devon. He's really smart, and he followed through answering all of my questions. He's definitely a five star himself. Everyone I spoke to, even briefly on the phone, was really nice and made me feel taken care of.
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Tonya T.
9/07/2026
Ryan with Medicare Joe was a great help and easy to work with. Who is periodic reminders of when things were due really helped me stay on schedule. The clarity that he explained the details of each aspect of the Medicare process, made the decision-making process easy.
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Jeffrey C.
9/07/2026
I had great pleasure working Christopher C. Medicare can be complex. I'm so appreciative for his support. He's very patient, informative and an amazing fun guy to talk with. With his knowledge, I felt I made the right choices. Thank you so much ...
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Lana G.
9/07/2026
I thoroughly enjoyed talking to the rep assigned to my case. He was very knowledgeable and gave me multiple options.
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Danelle W.
9/07/2026
Medicare is the most confusing thing I've encountered in years. Christian made it easier. He was always available to answer my never ending string of questions...even the ones I asked more than once!! He worked hard to find the best plans that fit me and my circumstances...and my budget. He's definitely a 5 star guy!! ⭐️⭐️⭐️⭐️⭐️
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Lana W.
9/06/2026
Very easy to work with. Guided me through the entire process. Eliminates that annoying feeling you missed something. Highly recommend.
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Doug N.
9/04/2026
Been working with Lucas Cabral and what a gem I have found. Patient, knowledge, responsive, informative helpful, and all around great guy! I'm VERY happy I selected Medicare Joe to assist me through the tedious Medicare process. I'd give Lucas 10 stars if that was an option...
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Kelly B.
9/02/2026
KEILA-Impressive service and personable Professional. She developed a rapport, provided much needed education and permitted me time to research and reflect on my options. Executed decisions timely and supportive follow up on every step! Such a delight to work with her.The initial zoom meeting with ‘Medicare Joe’ should be mandatory for EVERYONE turning 65. Please advertise across more diverse platforms.
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kim
9/02/2026
The Medicare Joe team did a wonderful job of walking me through every aspect of Medicare. In addition, they have been very receptive to my questions and responsive to my concerns. I would highly recommend Medicare Joe for anyone wanting to get the most out of their Medicare coverage.
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James L.
9/02/2026
Ryan at Medicare Joe helped us with transitioning to Medicare including all the 'parts' we needed. Coming into this knowing nothing, Ryan took care of making sure we knew what steps needed to be taken, in what order and on what timeline, always educating us on the pros and cons of each area. He took a load off our plates and made the process really easy - when we had expected it to be a tedious and stressful process.
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Chris G.
9/02/2026
I spoke with Luke Cabral he was AMAZING.I was able to following him through our detailed conversation. Prior to contacting Medicare Joe, I tried other companies and it was AWFUL. I was transferred several times, had to provide my info 5 separate times. I ended up frustrated, anxious, so I would hang up. Not this time around.Thank you Luke for your expertise and much help. I feel relieved and well covered if I should need all the services ive been provided with a reasonable price 😀M.Tate
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Mari T.
8/25/2026
Chace was a huge help with getting me the best way to go with my addition to Medicare. He is one of the most experienced and not to mention his friendly way of taking care of me. I had so many Questions and was very confused about the process. He was so kind and patient with me. Outstanding phone etiquette. I will recommend him to anyone I know that is needing help with their Medicare issues. Thanks Chace , you are the best! Cyndi Porter
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cynthia P.
8/18/2026
