Evelyn Siler

Customer Success Manager

 

Evelyn is from a rural town near Westerly, RI, and holds a Bachelor of Science in Cell and Molecular Biology from the University of Rhode Island. With a background in laboratory research and published work, she brings a detail-oriented and compassionate approach to her role as Customer Success Manager at Medicare Joe®. During graduate school, Evelyn helped care for her grandparents, an experience that inspired her passion for supporting seniors today

 

She finds fulfillment in guiding clients through their Medicare questions and ensuring they feel confident and cared for every step of the way. Outside of work, Evelyn enjoys beach walks, family movie nights, and spending time with her partner, son, and their cat, Bear.
 

Excellent care. Mark had gone over everything, help with picking out a plan that suits me. Helped fill out all the paperwork so I didn't need to do anything. I have recommended him and the company to a few people.
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Lori S. Avatar
Lori S.
9/17/2026
Christian made this process easy to understand and implement. Thank you so much Christian and Medicare Joe for clear and easy to understand educational videos!
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Donna D. Avatar
Donna D.
9/11/2026
I had the Most wonderful experience with Medicare Joe! Specifically it was Jeffrey Alves, who gave me the time, the attention, The explanations and the unlimited patience to walk me through making the best possible choices for me. I was not a cookie cutter client! His personal attention To me specifically and what the best options would be the right ones for me personally was amazing. He followed through with me several times, made going through the process so very easy and was always just a phone call away. I could not recommend this company and Jeff more. So if you’re looking for assistance with the seemingly Unlimited choices and navigating a system that can often times be frustrating and full of unknown, this is the place to go! Thank you, Medicare Joe!
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Lisa J. Avatar
Lisa J.
9/11/2026
Thank you for all the help. You made the whole process very easy
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Jack L. Avatar
Jack L.
9/11/2026
Well educated, very knowledgeable
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Angel M. Avatar
Angel M.
9/10/2026
Medicare Joe assisted Getting me started with medicare that was needed/required. It eased the burden of me trying to figure things out and making a guess on what I should and should not do. When I had questions, I got immediate response. I have referred him to people who is approaching the mandatory Medicare submission age.
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Michael B. Avatar
Michael B.
9/10/2026
Jeffrey was very professional and thorough. He explained what I needed and sent me links to forms needed to be completed.
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David G. Avatar
David G.
9/10/2026
My Agent has been Extremely Knowledgeable,Helpful, Friendly, Communicative, Comforting & Available at all times.His follow-up and alerts have been Awesome!I have been very happy throughout the Process.
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Michael H. Avatar
Michael H.
9/10/2026
My agent with Medicare Joe explained everything to me and walked me through the process of getting signed up with Medicare on time. He was always available to answer questions and to help me make choices I felt comfortable with. I’m so thankful I had someone to help me find my way through the whole process at this time in my life.
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R L. Avatar
R L.
9/10/2026
Christian Samuels was very helpful and stuck it through me the whole time.
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Lisa V. Avatar
Lisa V.
9/10/2026
Medicare Joe has a fabulous team. They kept me on track each and every step of the way to get my Medicare complete. I am so happy I had them to help me.
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Sharilyn C. Avatar
Sharilyn C.
9/09/2026
Answers and advice was professional and delivered with expertise and kindness. Sometimes choices/scenarios had to be qualified and explained to me more than once, which as I said was done with a positive and professional responses.Highly recommend this company!
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Gabrielle S. Avatar
Gabrielle S.
9/09/2026
Austin was quick and efficient while signing up for Medicare for the first time. It went smoothly and was seamless. I was appreciative. Additionally, when I later had questions he was really quick to answer, so I knew I had made the right choice going with Medicare Joe.
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Kathy C. Avatar
Kathy C.
9/09/2026
Medicare Joe was very professional in helping and guiding me through the process of selecting the best and most affordable Medicare plan for my needs. They were always responsive when I had questions and followed up with me along the way of applying for Medicare. I would highly recommend using this agency.
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Kathleen A. Avatar
Kathleen A.
9/09/2026
The best. Explained my options in relatable and easy to understand terms. Followed up when I was told they would. Excellent service!
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tdl914 Avatar
tdl914
9/08/2026
Austin was very helpful, helping me find the best Medicare plan for me. He was so patient with me and answered all my questions! He really relieved the stress of finding the right plan for me! Thanks MedicareJoe.
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Lorie K. Avatar
Lorie K.
9/08/2026
They have helped with every need!!
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kathiem777 Avatar
kathiem777
9/08/2026
Very helpful and knowable.Great with a fast response to any questions I had .
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Gigi L. Avatar
Gigi L.
9/08/2026
Austin took care of the Medicare transition seamlessly! Thank you for being there to assist! It’s an ocean of information to take in. Your help was appreciated very much !
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Belinda W. Avatar
Belinda W.
9/08/2026
Devon at Medicare Joe was great! My situation is a bit unique in that at 65, I still have 3 dependent children who are in need of staying on my health insurance plan. He helped me with the insurance and outs of maintaining that plan and deciding if getting medicare for me at this time made sense. While medicare seems simple at the outset . . . the deeper I dove it became more complicated. Devon's knowledge was so helpful!I feel confident that I ended up in the right place! Thanks!!!
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Christy G. Avatar
Christy G.
9/08/2026
I learned a lot through the Medicare Joe program. it's a lot to take in. I worked with Devon. He's really smart, and he followed through answering all of my questions. He's definitely a five star himself. Everyone I spoke to, even briefly on the phone, was really nice and made me feel taken care of.
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Tonya T. Avatar
Tonya T.
9/07/2026
I did choose a different plan but your follow up was on point.
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Mary S. Avatar
Mary S.
9/07/2026
Ryan with Medicare Joe was a great help and easy to work with. Who is periodic reminders of when things were due really helped me stay on schedule. The clarity that he explained the details of each aspect of the Medicare process, made the decision-making process easy.
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Jeffrey C. Avatar
Jeffrey C.
9/07/2026
They were very helpful with explaining how to fill out the application and answering your questions.
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Lillie W. Avatar
Lillie W.
9/07/2026
I had great pleasure working Christopher C. Medicare can be complex. I'm so appreciative for his support. He's very patient, informative and an amazing fun guy to talk with. With his knowledge, I felt I made the right choices. Thank you so much ...
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Lana G. Avatar
Lana G.
9/07/2026
They did a great job of educating me on the options. They guided me through every step of the way. Gianni followed up with me when the next thing was due. Overall, an excellent experience and I’ve already recommended Medicare Joe to my friends.
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Pete M. Avatar
Pete M.
9/07/2026
My agent Ryne was very knowledgeable and was able to give me a clear picture of all my options. He answered all my questions and did a great job if walking me through this very complex process.
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Gerald S. Avatar
Gerald S.
9/07/2026
I thoroughly enjoyed talking to the rep assigned to my case. He was very knowledgeable and gave me multiple options.
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Danelle W. Avatar
Danelle W.
9/07/2026
Medicare is the most confusing thing I've encountered in years. Christian made it easier. He was always available to answer my never ending string of questions...even the ones I asked more than once!! He worked hard to find the best plans that fit me and my circumstances...and my budget. He's definitely a 5 star guy!! ⭐️⭐️⭐️⭐️⭐️
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Lana W. Avatar
Lana W.
9/06/2026
Exceptional communication and makes things simple to understand!!!
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Cindee L. Avatar
Cindee L.
9/04/2026
Very easy to work with. Guided me through the entire process. Eliminates that annoying feeling you missed something. Highly recommend.
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Doug N. Avatar
Doug N.
9/04/2026
The service I received was exceptional. All questions answered and flawless follow up. I can whole heartedly recommend Medicare Joe for your Medicare needs.
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Michael L. Avatar
Michael L.
9/03/2026
Lucas was extremely helpful with reminders and appointments. He provided a lot of information and options. I had concerns about approaching “Medicare “ age but Lucas alleviated my concerns!
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Leslie G. Avatar
Leslie G.
9/03/2026
Always returned my calls, was very helpful every step of the way! You explained things clearly, no matter how many times I asked! Thank you for all you do! Would recommend you to anyone!😁
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Cathy H. Avatar
Cathy H.
9/02/2026
Devon was very knowledgeable and patient with us.
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Clarence M. Avatar
Clarence M.
9/02/2026
These people are amazing. I knew nothing about Medicare and still don’t but Medicare Joe saved me. Step by step they never quit until I was fully covered. Thank you.
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Linda P. Avatar
Linda P.
9/02/2026
Been working with Lucas Cabral and what a gem I have found. Patient, knowledge, responsive, informative helpful, and all around great guy! I'm VERY happy I selected Medicare Joe to assist me through the tedious Medicare process. I'd give Lucas 10 stars if that was an option...
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Kelly B. Avatar
Kelly B.
9/02/2026
Very informative and helpful. Not pushy.
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Glenna J. Avatar
Glenna J.
9/02/2026
KEILA-Impressive service and personable Professional. She developed a rapport, provided much needed education and permitted me time to research and reflect on my options. Executed decisions timely and supportive follow up on every step! Such a delight to work with her.The initial zoom meeting with ‘Medicare Joe’ should be mandatory for EVERYONE turning 65. Please advertise across more diverse platforms.
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kim Avatar
kim
9/02/2026
The Medicare Joe team did a wonderful job of walking me through every aspect of Medicare. In addition, they have been very receptive to my questions and responsive to my concerns. I would highly recommend Medicare Joe for anyone wanting to get the most out of their Medicare coverage.
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James L. Avatar
James L.
9/02/2026
Ryan at Medicare Joe helped us with transitioning to Medicare including all the 'parts' we needed. Coming into this knowing nothing, Ryan took care of making sure we knew what steps needed to be taken, in what order and on what timeline, always educating us on the pros and cons of each area. He took a load off our plates and made the process really easy - when we had expected it to be a tedious and stressful process.
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Chris G. Avatar
Chris G.
9/02/2026
I spoke with Luke Cabral he was AMAZING.I was able to following him through our detailed conversation. Prior to contacting Medicare Joe, I tried other companies and it was AWFUL. I was transferred several times, had to provide my info 5 separate times. I ended up frustrated, anxious, so I would hang up. Not this time around.Thank you Luke for your expertise and much help. I feel relieved and well covered if I should need all the services ive been provided with a reasonable price 😀M.Tate
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Mari T. Avatar
Mari T.
8/25/2026
Chace was a huge help with getting me the best way to go with my addition to Medicare. He is one of the most experienced and not to mention his friendly way of taking care of me. I had so many Questions and was very confused about the process. He was so kind and patient with me. Outstanding phone etiquette. I will recommend him to anyone I know that is needing help with their Medicare issues. Thanks Chace , you are the best! Cyndi Porter
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cynthia P. Avatar
cynthia P.
8/18/2026
Christian was very helpful in making a decision of which way to go and setting everything up.
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Laurel C. Avatar
Laurel C.
8/17/2026
Helped me so much!! I had no idea what to do. Was so easy and explained everything so well. Thank u
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Melanie R. Avatar
Melanie R.
8/11/2026

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