Charity Dolan
Office Administrator
Charity brings years of leadership and counseling experience to the Medicare Joe® team, with a career rooted in helping others. Since joining in early 2022, she has quickly become a trusted expert in Medicare, applying her background as a Peer Counselor and Drug and Alcohol Counselor to support clients with care and compassion.
Charity plays a key role in both client service and office operations, ensuring every issue is handled efficiently and every detail is managed behind the scenes. Her dedication to helping people in times of need makes her an invaluable part of the team. Outside of work, she enjoys family adventures with her husband, Chris, and grandson, Dean.
Chace was a huge help with getting me the best way to go with my addition to Medicare. He is one of the most experienced and not to mention his friendly way of taking care of me. I had so many Questions and was very confused about the process. He was so kind and patient with me. Outstanding phone etiquette. I will recommend him to anyone I know that is needing help with their Medicare issues. Thanks Chace , you are the best! Cyndi Porter
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cynthia P.
8/18/2026
Gianni with Medicare Joe helped me understand my options and made the process of signing up for a Medicare supplement easy.
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Lisa C.
8/10/2026
Lucas Cabral is very knowledgeable, patient, and passionate about his work. He has a true desire to ensure you are making the best possible decisions, for you, when it comes to Medicare. Lucas has great communication and follow-up skills. I have highly recommend him to my family and friends. Great Customer Service! Thank you!
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John L.
8/08/2026
Sarah with Medicare Joe was a real treasure to find! As most find out, turning 65 is a puzzle!!! Sarah took great care and attention to explain my best option in supplemental Medicare coverage. She’s a great communicator, I trust her! I believe she will be available as she has been next year. Highly, highly recommend. From a grateful customer.
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Cherry C.
8/07/2026
I am so thankful for the assistance given to me!It really made the difference! I would recommmend them!
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Dee M.
8/07/2026
Working with Lucas to navigate the new Medicare journey was much easier than I anticipated. I have already recommended Medicare Joe to several other people who are approaching this process as well.Thank you for your help.
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Brenda W.
8/07/2026
I was trying to figure out how to do the whole Medicare thing. It was truly something I had never thought about before, and they were many questions. I did not have the answers too, nor that I know who did I stumbled up on Medicare, Joe, and it was like God himself lead me here. Mr. Samuel was definitely a God in all of my questions were answered, and I had many. It was very patient with me. Very kind and very knowledgeable about pedicure and everything that goes along with it. I will tell everyone I Know, Where To. Go. She gets the answers, and that is Medicare, Joe
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Delvery T.
8/07/2026
I was dreading this process. Then, after taking a webinar from Medicare Joe, I started working with Adam G. Over a couple of phone meetings he helped me determine what would provide me what I needed for the lowest cost. Everything has fallen into place, and I have a great resource for the future. Thank you, Adam. You helped me more than you know.
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Brenda Q.
8/06/2026
Ryan took a lot of time with me to find the right insurance coverage for my current needs with the doctors I have I didn’t want to lose. That was really important. Patient and professional.
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Kendal M.
8/06/2026
Pamela W.
8/06/2026
Very educational and helpful. This took all the hard work out of researching on my own. Everything was thoroughly explained. I was able to choose the plan that fits my life situation perfectly. I was given phone numbers with extensions to call back if I need anything or had any other questions. I called back three times to speak to people, each time I called my questions were answered thoroughly. Everyone was patient, respectful and understanding and even took time to look into things for me. Ryan took his time and give me his exact extension to speak to him. I would recommend Medicare Joe to anyone going on Medicare for the first time. I will also use them in the future because this make my life so much easier.
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Maria T.
8/06/2026
Reached out to me at a time when I needed help understanding how Medicare works and walked me through the steps
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Greg B.
8/06/2026
Sarah Lopez from Medicare Joe was so helpful in the process of signing up and choosing the various plans than I needed. The change from private insurance to Medicare can be so confusing especially if you have a lot of medical concerns and issues. Sarah really helped and got back with me quickly.I would recommend her and Medicare Joe.Thanks so much!Amy
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Amy E.
8/05/2026
The representative, Samuel, who worked with me was very knowledgeable and took the time to explain all the details of signing up for Medicare. I truly appreciate his help because I could not have figured all of it out on my own.
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Tracy C.
8/05/2026
During the whole process of learning about Medicare and choosing what best fitted my needs, Lucas Cabral was always professional, efficient and kind. He was very patient and fully addressed my questions and concerns.I am grateful to Lucas and to Medicare Joe and would recommend it to others.
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Ceci E.
8/04/2026
I was looking for someone to show me what i needed when starting medicare...I did some research and needed to make sure that I did everything correctly and everything was explained in detail...I sat through their seminar and after had a better understanding of what I needed but still had questions, I was assigned Austin who I spoke with in detail...and was much more clear about medicare...people have told me to make sure I speak to an expert, and I feel that I did with Medicare Joe and Austin...I got the coverage I needed and Austin helped me throught the entire process and even after I signed up...I would recommend Medicare Joe to anyone starting out with Medicare...they will lead you in the right direction
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Scott's T.
8/04/2026
Very thorough in their explanation of the different insurances available. My consultant Devon was great. I would recommend this site to anyone needing to understand how to navigate Medicare simply.
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Pamela B.
8/03/2026
Lucas Cabral, one of MJ’s Best advisors is a Wealth of knowledge on Medicare and supplement plans. You will be ready to comfortably retire when the time comes if you use MedicareJoe and Luke handling your care!
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George B.
8/03/2026
After doing some research I decided to try Medicare Joe by starting with his free video. The video was so informative that I signed on with their team immediately.The application consultation and process was a breeze. Their wonderful agent Keila helped me determine which plan worked best for me, always available to answer any questions I had during the process. From start to finish, she ensured that I had everything in place when my Medicare kicked in.I highly recommend Medicare Joe & team for a fast, easy application process. For busy people like me, this was an exceptional value in time saved, with zero stress knowing that I made the right choice.
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Tracy L.
8/03/2026
It’s been nothing but a positive experience working with Medicare Joe. The staff are very friendly and knowledgeable today. I worked with Sonia and she was very helpful. thanks again.
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Armando V.
7/23/2026